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Fred's
FAQ
Problems And Pitfalls Of Mail Order
To "sell by description" is not a prescription for success. How can you adequately describe objects so that everybody knows what you are talking about? We do our best, and one reason we are so successful is that, being new in this business. we still think like you and want to send the best available stock that fits your request.
Nevertheless, occasionally we goof up - not often, but it happens. and that's where our guarantee comes in...
FRED'S MONEY-BACK GUARANTEE
To protect you and make sure you get what you expect we have a
money-back guarantee unlike many other places.
Please return any goods insured postpaid to eliminate any questions about lost in the mail, etc. A restocking fee to cover admin costs (like charge card fees) may be required.
We also expect you to return promptly (within 7 days)
so we can handle your problem expeditiously |
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